Where is the IT Help Desk?
The IT Help Desk is located in the Technology Building
on the Brockton campus, Room T544.

IT Help Desk Hours
During the fall and spring semesters, the Help Desk is open:

Until further notice the IT Help Desk will be open the following days and times:

During semester breaks and summer sessions, the Help Desk is open:

You may leave a voice mail (x1139) at any time and your call will be returned as soon as possible. If you are directed to voice mail after only one ring, we are assisting other users. Listen carefully to the prompts and leave a detailed message.
You may also email us at HelpDesk@massasoit.mass.edu.

IT Help Desk Documentation
Open the required document from the list below:

Banner

Banner Access Request Form

Email

Accessing Email via the Web

Archiving Email Folders

Archiving MS Outlook Emails to Different Media

Backing Up Email to Personal Folders

Email Request Form

Managing Your Email

Connecting to Wireless Network

Labs

Sanako Reference Sheet

Student Lab Login Procedure

T539 Reservation Request Form

Other

New Employee Guide to Technology

Printing

Connecting to a Xerox Printer

Wireless Access

Connecting to Wireless Network