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The Massasoit Conference Center
Terms & Conditions

To assist in properly planning and finalizing your event it is important that you be aware of the following policies and guidelines. We look forward to hosting your function and assure you that our staff will offer your group the utmost in professional event planning assistance.

DEPOSIT: A non-refundable deposit of $100 is required along with a completed FORMAL REQUEST FORM when your event is booked. Within thirty (30) days an AGREEMENT will be sent to you. This AGREEMENT must be signed immediately and returned with the non-refundable additional deposit specified. The signed contract will ensure the exact date and time of your event are reserved for you.

SCHEDULE OF PAYMENT: Four (4) weeks prior to your event, 50% of the balance on your invoice is due. Final payment must be remitted by Money Order, Credit Card (we do not accept American Express) or Bank Check seven (5) days prior to your event. Any additional charges incurred the day of the function must be paid on that day. This payment policy will be strictly enforced. Purchase Orders: State agencies using a Purchase Requisition must have the appropriate paperwork in place two (2 ) weeks prior to the scheduled event.

FUNCTION TIME: Daily space is held for use in four hour increments from 8:30 AM to 4:30 PM and evenings in four hour increments until midnight unless designated differently in your discussions with the Director.

PRICES: Banquet food and beverage prices will be guaranteed when your order is placed with the Director. This should happen no sooner than twelve (12) months and no later than sixty (60) days prior to your scheduled event. Until your menu is confirmed all prices are subject to change.

EXCLUSIVE CATERER: The Conference Center has a master Chef and professional catering staff. All food, beverage and alcoholic beverages of all types must be supplied by the Conference Center without exception. No alcoholic beverages can be brought on site or taken off site at the conclusion of an event. All alcohol will be served with strict compliance to Mass General Laws. Due to heath and liability issues we do not permit the taking of leftover food or beverage from functions.

GUARANTEE: We require that your guaranteed guest count be confirmed a minimum of seven (7) days prior to the start of your event. We need to properly set the room, order food and beverage and staff your event. This guarantee figure is the minimum number of meals for which you will be charged. You will be charged for this guaranteed amount even if the actual attendance is less. Should you have additional guests above the guarantee, our catering kitchen will make ever effort to accommodate them. We do not prepare “extra meals” and you should plan accordingly. Any late food service charges will be subject to a 50% surcharge.

MENU: The Conference Center Director will assist you in choosing your menu. Lunches are available before 2:00 PM Monday through Friday only. Breakfast is offered before 11 AM daily, Monday through Friday only. Our extensive menu is designed to offer a variety of choices for your guests; however, should you desire a special menu we would be more than happy to work with you to meet your specific needs. All food service requires a minimum of 25 guests daily, and 100 guests for evening events and weekend functions.

FLORAL SELECTIONS: The Conference Center will provide bud vases with an assortment of fresh carnations and greens at no cost. Should you decide to bring your own arrangements please notify us well in advance.

ADMINISTRATIVE FEE AND MEAL TAX: All catering service is subject to an 18% Administrative Fee and a 5% Mass Meal Tax. Non profit agencies must supply us with the appropriate Tax Exempt Forms ST-2 and ST-5 in order to waive the Meal Tax fee. If these are not on file with us you will be charged.

NON-PROFIT ORGANIZATIONS, STATE OR GOVERNMENT ORGANIZATIONS:
These groups will not be charged a room fee for use of the Center when ordering from our regular lunch or dinner menus.

EXTRA CHARGES: Dance Floor, Staging, Police Detail (when alcohol is served or at larger parties, at the discretion of the Director). Extra maintenance for events ending after 5:00 PM on weekdays or any time on weekends will be charged accordingly.

AUDIO / VISUAL: All media reservations should be made at the time of your booking. The Conference Center has a variety of media support on premises. The facility is equipped with a sound system and a lighting dimmer system for each room.

CANCELLATION: Functions canceled within fourteen (14) days of the scheduled event shall be subject to a cancellation fee of 50% of the estimated lost revenues. Functions canceled after the guarantee date shall be subject to 100% of the lost revenue. Cancellations due to weather conditions must be confirmed with the Conference Center Director 24 hours in advance of the scheduled event. A “no school” announcement for Massasoit Commu- nity College does not affect the operation of the Conference Center.

DISPLAYS AND DECORATIONS: All display and decorations shall be subject to the approval of the Director. The Center does not permit the affixing of anything to the walls, light fixtures, or ceiling of any room with nails, staples, tape or any other material. No glitter, confetti, or bubble blowing is allowed in the facility. Due to health codes no animals of any type are allowed on the premises. The City of Brockton’s fire department expressly prohibits the use of candles in the facility.

LINENS: Standard linens are included in the menu cost. There is a charge of $5.00 per cloth for linens not re- quired by the caterers.

LIABILITY AND SECURITY: The Conference Center reserves the right to inspect and control all private func- tions. Liability for damages to the premises will be charged to those responsible for the booking of the function. For certain functions, the Center reserves the right to require additional security service and/or damage deposit. These expenses will be charged back to the function organizers.

LOST OR DAMAGED ITEMS: The Conference Center assumes no responsibility for the damage or loss of any merchandise or articles left on the premises prior to or following any function.

ENTERTAINMENT: The Center has been granted an Entertainment License by the City of Brockton. One of the provisions of that license is that we must monitor and approve all planned entertainment and fully comply with all applicable laws and regulations.

CONSUMER ADVISORY: “Consuming raw or undercooked meats, poultry, seafood, shellfish, or eggs may increase risk of foodborne illness”. All food provided at the Center will meet state regulations.

MISCELLANEOUS: We will work closely with you to ensure the success of your event. However we also must at all times take whatever steps we deem necessary to protect our legitimate business interests. We value you as a customer and want you to return to our facility again and again.

“Thank you for choosing the Conference Center at Massasoit. We look forward to helping you plan a most memorable event”.

Linda Bean, Director
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