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Welcome to the Online Community at Massasoit. Use the sections below to find resources and information that will make your online experience successful.
My MCC Help Sessions are available during the two weeks of classes. The following sessions are optional . Most students find it helpful to attend one optional help session, although you are welcome to attend more than one session.
| Spring 2008 |
Day |
Date |
Time |
Room |
Tuesday |
January 22 |
2:00 – 3:00 pm |
B543 |
Wednesday |
January 23 |
12:00 – 1:00 pm |
B543 |
Thursday |
January 24 |
2:00 – 3:00 pm |
B543 |
Friday |
January 25 |
12:00 –1:00 pm |
B543 |
Monday |
January 28 |
12:00 – 1:00 pm |
B543 |
Tuesday |
January 29 |
2:00 – 3:00 pm |
B543 |
Wednesday |
January 30 |
12:00 – 1:00 pm |
B543 |
Thursday |
January 31 |
2:00 – 3:00 pm |
B543 |
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General Orientation Sessions are available during the two weeks of classes. Orientation Sessions will provide you with general information about your e-Learning course and offer strategies for ensuring your success in your e-Learning class as well as provide assistance with getting started with your e-Learning course.
If you have never taken an online course, you are strongly encouraged to attend one of the following orientation sessions. The sessions are conducted on a drop-in basis for first time online students. You do not need to attend the entire Orientation Session. If you cannot attend one of the Orientation Sessions below and would like to schedule a face to face or telephone orientation for your e-Learning course, please call 508.588.9100, ext 1541 to schedule an Orientation Session.
Prior to the first week of classes, a dditional specific information regarding your online course (access, userid, and password) will be sent to you at your home address.
| Spring 2008 |
Day |
Date |
Time |
Room |
Tuesday |
January 22 |
2:00 – 3:00 pm
5:00 – 8:00 pm |
B543 |
Wednesday |
January 23 |
12:00 – 1:00 pm
5:00 – 8:00 pm |
B543 |
Thursday |
January 24 |
2:00 – 3:00 pm
5:00 – 8:00 pm |
B543 |
Friday |
January 25 |
12:00 –1:00 pm
5:00 – 7:00 pm |
B543 |
Saturday |
January 26 |
By appointment, call 508-588-9100, |
Ext. 1541 |
Monday |
January 28 |
12:00 – 1:00 pm
5:00 – 8:00 pm |
B543 |
Tuesday |
January 29 |
2:00 – 3:00 pm
5:00 – 8:00 pm |
B543 |
Wednesday |
January 30 |
12:00 – 1:00 pm
5:00 – 8:00 pm |
B543 |
Thursday |
January 31 |
2:00 – 3:00 pm
5:00 – 8:00 pm |
B543 |
Friday |
February 1 |
5:00 – 7:00 pm |
B543 |
Saturday |
February 2 |
By appointment, call 508-588-9100, |
Ext. 1541 |
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For a copy of the Student Getting Started Guide, please use one of the links below:
Student Getting Started Guide Web Page
Student Getting Started Guide in PDF format
My MCC FAQ's Tips & Quirks (512 KB)
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The most important function you can perform before participating in your My MCC course is a Browser Tune-Up . This will solve most problems you may encounter. Update your browser settings by following the directions located on the My MCC Browser Tune-Up page at http://www.webct.com/tuneup or by clicking on the " Check Browser " link on your myMy MCC page.
If you fail to perform a browser tune-up, you may run into difficulty accessing your course materials. Please refer to the Student Getting Started Guide for further information.
Also, use the following check list to be sure you have completed the browser tune-up. |
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| For more information about how to use the My MCC course management system, you can access our My MCC Orientation Module. You can access the Orientation from within My MCC or from a web page. |
Within My MCC
user name = student
password = orientation
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Web Page:
http://faculty.massasoit.mass.edu/lmcalpine/ce6/getting_started.html
No password is required. |
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Professor Ellen Shave has interviewed e-Learning faculty and students at Massasoit about what it takes to be successful in an online class. Click here to see Professor Shave's two Top 10 Lists!
• Perform a My MCC Browser Tune-Up
• Read the Browser Tips and Troubleshooting
If you are still having trouble using My MCC, read the Browser Tips and Troubleshooting page. There may be a problem with your browser or other software on your computer.
Additionally, the address for this page is: http://www.webct.com/tuneup/viewpage?name=tuneup_browser_troubleshoot
Password Problems
Your 6 digit Banner PIN is your My MCC password. If you change your Banner PIN, it will affect your My MCC password.
Contact the Information Technology Help Desk at 508-588-9100 ext.1139 for:
- Assistance with My MCC Log On
- Browser Assistance
The Helpdesk is located in the Technology Building, Room T544.
The Helpdesk is staffed the following hours:
- Monday - 8:30 am to 5:00 pm
During the following hours, an evening and Saturday technician regularly
monitors the Help Desk voice mail.
- Tuesday through Friday - 1:00 pm to 9:30 pm
- Saturday 8:00 am to 4:30 pm
On any off hours or if there is no one at the desk, please leave a message at ext. 1139 or e-mail helpdesk@massasoit.mass.edu. Please note that hours are subject to change during semester breaks.
The Information Technology Help Desk Web Page located here.
If you have questions, contact the My MCC Help Desk at webct@massasoit.mass.edu.
During the semester:
- · Help requests received by 4:00 pm Monday through Saturday will be addressed the same day
- · Help requests received on Sunday will be addressed the following business day
Additionally, students can contact Linda McAlpine, at 508.588.9100, extension 1613, for academic issues pertaining to the use of My MCC. |
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